Acceptance of Terms
These Terms & Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity, and AutoCare Premium Garage, concerning your access to and use of our physical repair services and digital reservation systems.
By entering our repair facilities or scheduling an inspection slot via our digital workspace, you acknowledge that you have read, understood, and agreed to be bound by all of these Terms of Service. If you do not agree with all of these terms, you are explicitly prohibited from reserving mechanic lanes or purchasing custom spare parts.
Workshop Services
AutoCare delivers certified mechanical repairs, ECU software calibrations, custom wheel alignment tuning, chassis restoration, and performance part installations. All services are governed by the following provisions:
- Authorized Authorization: By dropping your vehicle off at our bays, you grant our technicians full permission to operate and test-drive your vehicle within reasonable diagnostic parameters.
- Unanticipated Complications: If our mechanics discover additional critical failures during diagnostic teardowns that were not covered in the initial work order, we will suspend service and contact you. No unapproved adjustments will be invoiced.
- Vehicle Storage Terms: Completed vehicles must be collected within three (3) business days of invoice notification. Storage fees may apply to vehicles left beyond this threshold.
Invoicing & Payments
Payments for all repair labor, diagnostic sessions, and spare parts are due in full upon vehicle handback or checkout execution. We accept major credit cards, verified bank transfers, and premium digital gateways.
Estimates provided during digital booking are tentative and based on standard mechanical parameters. If teardowns reveal compromised structural components, a revised estimate will be issued. We reserve the right to retain possession of a vehicle under statutory mechanic's lien laws until all outstanding invoices are cleared in full.
Limited Repair Warranty
We stand firmly behind the precision of our craftsmanship. All repairs executed by our certified ASE mechanics are backed by our standard Limited Workshop Warranty:
- Labor Warranty: 12 Months or 12,000 miles (whichever occurs first) on all mechanical workmanship.
- Parts Coverage: Replacement OEM parts are covered strictly under their respective manufacturer warranties. We will act as your liaison to expedite manufacturer claims.
- Exclusions: This warranty is completely voided if the vehicle is subsequently subjected to racetrack use, off-road driving, intentional thermal overloading, or secondary modifications by unauthorized third-party garages.
Limitations of Use
By scheduling diagnostic sessions or accessing our digital portal, you agree not to engage in the following prohibited behaviors:
- Attempting to scrap our spare part prices, mechanic profiles, or project portfolios using automated scraping tools or API wrappers.
- Falsifying VIN codes, engine specifications, or contact emails during appointment reservations.
- Interfering with the server nodes hosting our catalog or injecting malicious scripts into our scheduling forms.
Liability Exclusions
To the maximum extent permitted by governing laws, AutoCare and its workshop technicians shall not be held liable for any indirect, incidental, or consequential damages resulting from mechanical operation post-repair, except in cases of proven gross negligence.
We are not responsible for personal items left inside client vehicles during repair processes. Please remove all electronic devices, toll passes, and valuables prior to vehicle handover.
Appointment Cancellation
We limit diagnostic lane slots to guarantee rapid throughput for our customers. Consequently, cancellations must be registered at least twenty-four (24) hours prior to your scheduled intake slot.
Cancellations registered within 24 hours or complete "no-shows" may forfeit any deposit submitted during the reservation process, or be subject to a minor diagnostic lane reservation fee upon your next booking attempt.
Parts Refund Policy
All auto spare parts purchased through our online catalog or physical storefront are subject to the following return guidelines:
- Return Period: Unused parts in their original, pristine manufacturer packaging may be returned for a full refund within thirty (30) calendar days of purchase.
- Exceptions: Electronic components (e.g. ECUs, wiring harnesses, sensors) are strictly non-returnable once the factory seal is broken, due to risk of static discharge damage.
- Restocking Fee: A 15% restocking fee applies to heavy mechanical assemblies (e.g., complete gearboxes, engine blocks, brake rotors).
Governing Law
These Terms of Service and any separate mechanical contracts whereby we provide you workshop services shall be governed by and construed in accordance with the laws of the State of New York, without regard to conflict of law principles.
Any legal action or dispute arising out of this agreement shall be filed exclusively in the courts located in Racing District, NY, and you hereby consent to the personal jurisdiction of such courts.